Our comprehensive suite of products known as Customer 360 enables you to establish a novel and enhanced connection with your customers. Through the integration of reliable AI, data, and CRM, your marketing, sales, commerce, service, IT, and data teams operate at peak intelligence and productivity levels like never before.
Harness AI tailored for CRM to supercharge your teams, enabling them to effortlessly produce relevant content at scale. Plus, with the added security of the Einstein Trust Layer, your data remains safeguarded and confidential at all times.
Unify all your data using the leading AI-powered CRM, providing each team with a comprehensive perspective on every customer. With your data seamlessly integrated, your teams can consistently deliver the perfect experience, precisely when it's needed.
Want to enhance results and thrill customers? Elevate progress and customer satisfaction by rallying your teams around your customers using top-notch apps fueled by Einstein.
Answers to frequently asked questions about Customer 360.
Salesforce Customer 360 is an integrated CRM platform that solves this challenge by connecting your departments and customer data. Everyone gets a single, shared view of your customers. Think of it as a circle of information about the customer, with the customer in the centre.
Salesforce Customer 360 represents the breadth of Salesforce technology portfolio—a unified CRM platform accessible to all your teams for effective customer relationship management and growth.
However, if you're thinking about Customer 360 Truth, it comprises three distinct products, all built on the robust Salesforce Platform. These products are designed to help you streamline customer identity management, establish a secure data hub, and deliver highly personalized customer experiences across your entire range of products. Among these offerings is Customer 360 Data Manager, a pivotal component that enables you to seamlessly connect all your Salesforce applications across multiple organizations, culminating in the creation of a unified global customer identity and profile. With Data Manager, you can establish a singular point of reference that empowers every team member to deliver more interconnected and enriched customer experiences.
Customer 360 is meticulously crafted to adapt to the unique requirements of each business, meeting you precisely at your current point of operation. Whether your organization requires a single market-leading solution to bolster a specific department or business objective, or if you see value in uniting multiple teams on a singular, collaborative platform to comprehensively manage customer relationships, we've got you covered. We specialize in identifying services and packages that align with your current needs, while keeping ample room for future growth and expansion. This flexibility is the inherent advantage of Customer 360. Begin a conversation with us below, and we'll guide you towards the ideal starting point for your journey.
We provide a range of pricing choices to cater to our customers' diverse needs. When it comes to investing in our cloud platforms, we offer two primary options:
For detailed information about our products and their associated costs, we invite you to explore the Salesforce Product Pricing page.
Salesforce Customer 360 is meticulously engineered to seamlessly collaborate with various applications, facilitating a streamlined backend experience that ensures the smooth operation of your organization. One avenue through which we enable these integrations is our AppExchange marketplace, where each app can be swiftly installed, empowering you and your team to leverage them within your Salesforce product right away.
Moreover, our integration capabilities extend to MuleSoft, recognized as the world's leading integration and API platform. With the MuleSoft Anypoint Platform™, you gain the capacity to establish connections between any system, application, data source, or device, unlocking the full potential of Customer 360.
In addition, Customer 360 Truth represents a portfolio of supplementary products designed to centralize customer identity, establish a secure data hub, and deliver highly personalized customer experiences across all your Salesforce products.
To learn more about Salesforce 360, please contact us.
Feel free to inquire about Salesforce products, pricing, implementation, or any other topic of interest. Our team of knowledgeable representatives is here and eager to engage in a conversation with you.